Retailers and banking organisations are constantly striving to make it more convenient for customers to purchase and use their products. For the customer it is vital that, regardless of where a transaction takes place – across the counter, by telephone, at a kiosk or ATM machine, or over the Internet - it is secure and accessible.
The continuing growth of all these transaction types has created a demand for new products and services. For example, an increasing range of ATM products is now available, from simple cash withdrawal units for convenience stores, to bank-installed machines offering a full range of services. Associated issues such as machine security, transportation, replenishment of money and machine maintenance need innovative, cost effective solutions which we are well placed to develop.
In addition to our work in the ATM sector, we also have a successful track record in biometric systems, RFID and electronic article surveillance, vending machines and industrial printers.
We have also worked with clients to develop fully integrated supply chain solutions that can improve service levels and reduce the cost of servicing customer accounts. The most recent example is the development, with Vodafone, of the M-PESA system – a complete banking solution on a mobile telephone.
Our breadth of knowledge and systematic approach allows us to manage the risk of developing breakthrough products and innovative services, while reducing time to market – enabling our clients to maximise the business opportunities on offer.
